The team at Eye Vet continue to follow advice from the Royal College of Veterinary Surgeons (RCVS), the British Veterinary Association (BVA), and the U.K Government regarding the Covid-19 pandemic.
We are currently open and offering ophthalmic services for routine and emergency cases, however a number of restrictions and protocols remain in place.
Clients must continue to wait outside and not enter the building. This is to protect the health of all persons involved, including all clients and staff. Owners will not be present for their pet’s examination, but rest assured that the ophthalmologists and nurses will look after your furry family member as if he/she were their own.
Toilet facilities can be accessed however we ask all persons to ask permission before entering the building. All persons using the facilities must wear a face mask and sanitise their hands upon entering and leaving the premises. Only one client at a time will be permitted. Please respect other clients and staff by waiting outside until the facilities are available. For the safety of all involved, we regularly sanitise the door handles of the washroom facilities.
If you need anything, please telephone us to ask and we will gladly help.
Our team has worked tirelessly through lockdown to continue to provide emergency and critical care for your pet. As we move through these difficult times, protocols may change. We ask all clients to remain up to date and check our website regularly to familiarise themselves with any changes which may have been made and may effect the next visit to Eye Vet.
We are still maintaining social distancing regulations within the practice, and this means that tasks which would normally take us minutes to complete may now take much longer due to these regulations. We ask all clients to be patient when attending appointments as they may over-run due to these reasons.
Thank you for your patience and support.