Covid-19 FAQs

17 May 2020|
COVID-19 FAQs

Below are the answers to some common questions we are receiving during the Covid-19 pandemic. Please read through them and if your questions is not answered you can contact us directly.

My dog is due a check up on his eyes. Can I book this appointment
Are you still providing out of hours care during this time?
What happens if I need to come to the clinic?
I have seen online that you have given your anaesthetic machine and ventilators to the NHS. How will my pet be cared for?
I've heard that my cat must be kept indoors as they can carry Covid-19. Is this correct?
My appoint has been cancelled due to covid-19. How can I get more medication?
I am self isolating or 'shielding' for 12 weeks. Can I order enough medication for my pet for this amount of time?
I need to talk to my pet's ophthalmologist. How can I contact them?
My pet has had recent surgery at Eye Vet. Is the post operative check-up important?
Can I pay through my insurance company for treatment during this time?
How long will it take to process my claim form?
Will all my payments be grouped in to one claim form?
Latest News

Celebrating 20 years of Eye-Vet!

13 April 2026

2024 Christmas and New Year opening hours

10 December 2024

Important Information

4 December 2023

Pet antibiotic resistance – how can we safeguard our future?

15 November 2023

Eye Vet – Christmas and NY opening hours

16 December 2022

Important information – Price increase 2022

17 November 2022

Temporary road closure on A56

18 October 2022

Protect your pet from the sun

15 July 2022

Antibiotic Awareness – Help us to keep antibiotics working…

18 November 2021

Important Information

29 October 2021